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Jun 12, 2011 7:30am EDT
experience every good thing we have. >> brett johnson, doug henderson and joshua stcke opened eight years ago with eight employees. since then square one expanded to a second location with a combined staff of 70 people. johnson says the secret to the salon's success is in the service. >> customer service was always priority one, two or three. it turned into priority one and we developed our skills as we went along. >> whether a client is coming in to get their hairstyled or maybe for a manicure or a massage, going above and beyond is more important than ever before. clients are greeted at the door and offered a drink. employees then take their coats and escort them to the waiting room. after that the experience gets a bit more elaborate. >> we provide a scalp and shoulder massage before the hair service and then we also do a mini facial at the shampoo bowl with a hot towel which people love. >> the individual attention doesn't end there. here's just one example. this pair has lunch served to them during the day spa. as far as johnson is concerned, the word no is just not a part of s
Search Results 0 to 1 of about 2 (some duplicates have been removed)